• DokPsy@infosec.pub
    link
    fedilink
    arrow-up
    6
    ·
    6 months ago

    “please call so and so, they’re having issues with their browser”

    Call the user, they are out for the day. Leave message to call back

    Either never hear back or the issue was not browser related

    Either way, tell the original ticket creator to have the person having the issue call us if they want prompt service