I’ve noticed in the Linux community whenever someone asks for a recommendation on a laptop that runs Linux the answer is always “Get a Thinkpad” yet Lenovo doesn’t seem to be a big Linux contributor or ally. There’s also at least six Linux/FOSS-oriented computer manufacturers now:
So what gives? Why the love for a primarily Windows-oriented laptop when there are better alternatives?
I haven’t found one that will reasonably sell me a warranty and that has a good reputation. Warranty cost is a proxy for how likely it will be to break and is insurance against having to shell out another $1k+ over a 3 or 4 year period. System76 is the only one I’d consider and their 3-year warranty is nearly $400. Thinkpad warranties are $150 for the same level of support and $200 for the warranty where they physically fly a person to fix your computer within a couple days.
In Australia you get these “warranties” regardless. You don’t need to purchase them.
I tested lenovo on this when my x1 carbon broke, a year outside of it’s limited warranty period.
They wanted to charge me. I reminded them on Australian consumer law, and they instantly agreed to repair and ship it at no cost.
They will all try to get around it, but as soon as you mention it. They comply
Lucky ducks
Not lucky, but worked for.
They still sell warranties, but only due to people not knowing about our strong laws. This is partially why I post about this when it comes up, to help educate people on their rights.