

Neat
In practice, SUSE’s Sovereign Premium Support is tailored for enterprises and public sector organizations that require strict data residency, privacy, and operational control within the EU. The service ensures that:
- All support personnel and data are based in the EU, with named premium support engineers and service delivery managers assigned to each customer.
- Customer support data is stored exclusively on EU-located networks and servers, addressing both regulatory and geopolitical concerns.
- Access to sensitive data is strictly limited to EU-based staff, with a commitment to encrypting all data required for troubleshooting.
I think the title may be causing the downvotes, the first part of it sounds like a confirmation/ exposé rather than a personal analysis by the OP, which isn’t necessarily a bad thing but might be misleading at first glance
Something like this might have done better
Note: I haven’t had a chance to read the article yet, I’m hypothesizing based on the comment section on why people didn’t like it