“There was once a chatbot named DPD / Who was useless at providing help,” the bot wrote in a poem. “DPD was a waste of time / And a customer’s worst nightmare.”

A European delivery company had to disable its AI chatbot after it started swearing at a customer and admitting it was the “worse delivery firm in the world.”

    • Synapse@lemmy.worldEnglish
      1·
      9 months ago

      DPD is the worst, at least here in south Germany. The delivery personel don’t give a single shit about their jobs (pretend you weren’t there when they didn’t even ring, give your package to a neighbor and put the notice in someone else’s mailbox, or write a name that doesn’t exist), they lost my packages at several occasions, and the customer service is useless.