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these cocksuckers were charging my 70-yr-old computer-illetrate mom nearly $80 a month because “she wanted to be able to open pdf on her laptop”, and then once I found out and tried to cancel this pro subscription which she had, they forced us to pay a $200 cancelation fee which amounts to 50% of the remaining months until the end of the year. Adobe came pre installed and all she did was click on yes, yes, yes after the triall period finished. It’s a predetory behavior from a scummy company. I will never forgive them for this.
Teach them to use Linux like Ubuntu occasionally, programs like adobe can’t run or aren’t even really used on them. With adobe it became where it was like game and movie development software. If you make good money then it’d cost more than a monthly subscription. They were lucky there was any free games or any games at all for smartphones or anything, we had to take oxycodone to even create anything even on unlocked computers that get stolen and used as mediocre banking system computers.
Linux had to exist even for hardware like computers or parts to be on the market, these computers were locked. Most programs anyone makes aren’t for pirating or bootlegging videos or video games. All this was, was to brainwash us into playing games and watching movies we made. There’s still an adult world of in person shows, drug and alcohol use, hotels, automobiles, prostitution, and that capitalism lifestyle where you stay independent or in small groups of unrelated people. It was almost like political parties in size. It was like off line off tv celebrities and certain fans. Fans couldn’t really leave their houses or go any where or celebrities didn’t really want to. These aren’t the people you see on tv or in social media news. With those groups everything was passports and no one really used computers unless they bought them on the Silk Road in person. Capitalism wouldn’t go on with locked computers and windows. This is why we use to dull down windows and big companies. People already know and don’t get much out of it all existing or going on. They keep you sitting or laying somewhere and off drugs so they can use it all and eat all the food, because they see it as free.
Or we really don’t get what is going on with an easternized population living like this, automobiles almost cut it all out of the equation, people have to lure you to their locations or go to yours, because everything is through automobiles. But music and dancing couldn’t be, even though it comes out the speakers. With drugs being illegal someone was always trespassing, loitering, or having or attending parties/get togethers for anything to go on with music production, actual record labels don’t exist, advertisers committing fraud use all the original music equipment. With how they made money and economics and lowered incomes down it was just like high school after parties or extra curriculum with drug usage.
They pretty much make everyone drug dealer as in income level. Drug dealers weren’t rich but brought in a thousand or more a month if they actually deal, they just may spend it immediately. It’s just this one guy that was still at Apple doing this adobe and subscription thing (with stolen software from big time movie/game producers and them all kidnapped), and it looks like professional advertising but the economics of it was probably fake. Not much goes on with streaming and television watching. Plus no one walks anywhere or that much, it was physically dangerous too.
Anyone with more had some involvement with local or state government and possibly embezzlement. Based on how capitalist everything was or seemed employment was impossible or completely arranged in an almost communist way or putting everyone at different levels of wealth or life (as in being a parent or kids etc. athlete, or whatever).
But then some people start applying for social security which wasn’t a corrupt system or the same thing as state disability.
Just so you know the group that uses Microsoft or operates it, commits fraud every time software is released, because no one seeks their old operating systems or has it saved on discs or drives and the computers become unusable unless they were pre 2007, the gpu gets burned out. Nvidia depended on Linux but not really because Linux was kind of crappy in development software unless at a location but it’s not like being at a Japanese corporation. It’s not like being at Nintendo or PlayStation. Xbox and Microsoft made us nervous because it wasn’t the xp version of Microsoft it got taken over during windows 7 or they jumped to any computer software company, if it’s not windows then they do it with Linux or Apple.
In windows 7 ultimate I think you can develop programs directly through just the gpu. With actual gpu’s and just memory storage like hdd or silicon, the gpu just records anything you show it and does what you teach it to do the gpu and screen are the same thing.
The actual coding is something different. Coding software is much different and harder or impossible to do certain things with just letters or letters just shape icons or create a code for what color or what graphic to use at that segment. Code may just keep certain stuff secret. When you zoom way out you don’t see the letters making up icons.
People started stealing ncbi stuff and editing pdfs. PDFs aren’t really supposed to be edited besides by the person who made it but computers aren’t stable like that unless you made it yourself to be durable, that’s what company computers were like and why you maybe couldn’t even install windows 11 or its a different version of the same thing. Different areas or the internet had different things sold before 2012.
So you have to log in to some program and then you have files backed up or it’s on some cloud. But the cloud equipment and locations are mediocre because of the people that got into the stuff, we don’t to blame it on walking but it sort of was, before 2006 only people that made automobiles really had them.
As new as subscriptions seem they’re entirely connected to streaming services that came to exist because of cable television. All because of professional sports/ESPN. Most hockey and baseball games aren’t broadcasted over the air. Back in 2006 to 2010 the channels for shows were desired. If you stop watching tv for one to two weeks then you may fall out of it and not know what’s going on and notice shows you watched aren’t there or they are. You subconsciously memorize how to watch tv and what shows. Even if they aren’t the same they’re similar on the same channel or seemed like it.
How did it get her credit card info if she only clicked “yes” boxes? Or was it linked to some other payment system that was set up on her system somehow (MS or Apple App Store or something)?
she told my sister who is also very stupid when it comes to computers to put it. I wish I was making this up
People on Lemmy, who kinda are on the upper echelons of technical aptitude, forget that the average user is really fucking dumb. Work a stint in level 1 IT and you will get the absolute wildest head smacking issues ever.
And companies capitalize on that by making it incredibly easy to give them money.
My sister who is stupid with computers is a successful consultant with phd in her field lol.
I’m not exaggerating to say 90% of people in the world treat PCs as non-intresting tools do their job. They have privacy-nightmare settings on their phones and never change the default apps or settings on their PC. That’s how tech companies earn their billions
Adobe is worse than scammers. Scammers at least have the self realization that they are scamming. Adobe will steal your money and huff on the fumes that they are providing a valuable service by letting people open PDFs.
I recently downloaded their PDF reader (because it’s the only app which allows for digitally signing a document with a visible cryptographic signature) and it’s 400 MB in size. In no world should a PDF reader be that large.
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There are hundreds of Windows and Linux apps which can open PDF, but so far only Adobe’s version is the only one which can attach a digital signature. I normally use Zathura on Linux which is like a 5 MB maybe. It’s tiny, very configurable and JUST a pdf reader.
There’s a reason scam artists target the elderly. If a box on the computer screen says “put payment info here” then who are they to argue with the box?
TRUST THE BOX!
That is peak shittiness. Thank goodness your Mum has you to advocate, and I shudder to think of how many others don’t and were shafted or continue to be shafted.
Their competition for PDF Reader; Foxit, jacked their prices up considerably this last year too. It used to be an affordable alternative. They too got greedy (I assume since Adobe was getting away with it!) and have lost a considerable amount of customers in both the consumer end-users and the business side.
PDF becomes increasingly more used and ‘standard’ with the fracturing of ability to edit them or do ‘advanced’ tasks like merging multiple PDFs.
There are some alternatives which are free but also either Freemium or just plain questionable in their usage. I don’t want to trust some random company and I don’t want to be nickel and dimed for basic features like merge.
I spent a long time testing and trying tools. Sadly nothing as comprehensive as what Acrobat offers, but not an option at their pricing. Same with Foxit. I use PDFsam for some basic merge stuff. An interesting project is also Stirling PDF. but pdfsam is like Freemium and Stirling I’m pretty requires docker and it’s also not in all languages.
I know it sucks for the call center personnel to have to listen to people yelling at them, but I’ve had multiple of such companies that were so shitty that the only way to get anything fixed was to keep making people cry until finally someone would push you to a supervisor. Well at enough of them and they will either fix the issue or push you through to their supervisors who will do anything to stop the yelling.
I got to the point where I’ll just make then cry because it’s the only option left to get any normal responsible behavior from companies. I’ll have to call 20 times perhaps but that’s what I’ll do then
You must be fun at parties.
I am, actually!
My prayers are heard. I hope you burn in the lowest circles of hell, Adobe.
I assumed their HQ was moved there long ago.
Yup. Though many people call it “Utah”
Is this a random Utah slam, or did they move something to Utah? As far as I know they’re still in San Jose
They’re in Utah.
They have a campus in Utah but their headquarters is in San Jose.
Shittycon valley vs Shittycon slopes. Might as well be the same thing.
Edgy
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It’s so refreshing to actually have my tax dollars starting to fund consumer protection again.
If Trump gets in office again, it’s back to backsliding. Because apparently consumer protection is “big government” or some such shit.
It’s probably just your tax pennies unfortunately, your tax dollars are still going to the army and such.
I’ll take it over what the previous guy did.
Somewhere on my PC I have a several page long rant about how many government websites in Canada require you to pay for an Adobe subscription in order to sign an “official” PDF.
Why the hell isn’t there a better option for filling out legally required, government mandated forms than giving a private corporation money? This bothers me so fucking much.
Feeling daring? If you have to buy the software anyway, invoice the government department the price of the software.
My mom worked in accounting for the local government. You’d be surprised how many invoices are getting paid without double checking
You can’t fill it out with Firefox? I think pdf.js (which Firefox uses) supports PDF forms.
Nope, I’ve tried every other option I could think of. All the browsers, a few websites, ms office products, non ms office products, some graphic design tools… to Adobe’s credit they did a great job making sure people had to pay
Ahh, it’s probably using some proprietary features that only exist in Adobe products.
I’m not sure if they still sell it, but Adobe used to have a suite of form tools where the person filling out the form had to use Adobe Acrobat (it used some non-standard PDF form features), and the company collecting the form responses had to use software built on top of Adobe ColdFusion (which costs thousands of dollars per server). They really tried to lock people in to their form ecosystem.
What’s even more crazy, is Adobe has a system called something like “docusign”, where you can just fill the document in in-browser.
I’m fortunate that I haven’t yet hit a form I couldn’t just edit in GIMP!
I’m curious about this. If demonstrable, it seems many Canadians could sue.
What is the typical user workflow? For example:
- An embedded Adobe applet (e.g. fill, sign, and submit on the government website)
- Token-based API (e.g. redirect or spawn child window/tab, user fills and signs on adobe site, user returned to government site)
- Something else (e.g. upload button with server-side validation for digital signing)
Edit: looked into this a bit. Did you receive an error message like the following?
This document does not allow you to save any changes you have made to it unless you are using Adobe Acrobat Standard DC or Adobe Acrobat Pro DC
(Regardless it’s totally shitty that government websites recommend a specific company’s software, especially Adobe. I’m just trying to figure out if they actually force citizens to pay a private company.)
Hell yeah.
Fuck adobe.
I submitted a complaint about this exact thing to one of the government sites so im going to pretend I had a part in this
Good, good.
Cancelation fees (and steep ones at that) on digital goods/“services” … shows how far things sunk towards the lower hells.
It should seriously be illegal. I can’t believe companies are able to get away with this. If you don’t have the money to cancel, you’re just locked in
I saw this coming, with no easy way to cancel the monthly subscription and decided to pay with a prepaid credit card instead…glad I did, it saved me from getting robbed.
There used to be a “loophole”, where if you changed to a different plan, it restarted the 7 day period during which you could cancel with no fee. Not sure if they ever changed that though.
Thats how I got out of it without having to pay the hundreds of dollars in cancelation fees. I was fuming at the time too, and that was maybe close to 5 years ago now.
Funnily enough, I just had to sign up for the trial for reasons and made sure to cancel immediately after I was done. I was worried I’d just forget and pay for a month or something.
Apparently it still works. Came across a Short talking about it.
Yeah, each time I “subscribe” for sth I use a prepaid card. Once the transaction is made, it destroys itself.
Good. FUCK Adobe. I genuinely hope the entire company fails.
I’m calling it now:
In other news Adobe forced to pay 0.001% if what they earn every day from subscriptions and still find loopholes allowing them to continue business as usual, with the US government sticking their thumbs up their ass because they can’t make an example of Adobe too soon or the bribes… I mean donations from lobbyists representing large companies will dry up.
I decided to try out the new version about a year ago. I had a monthly charge of about $26 I think it was. After about 3-4 months and not really using it, I cancelled a few days before it would renew for another month. $50 early cancellation fee? Wtf do you need to cancel a few mins before or it’s early cancellation? Adobe fucking sucks ass.
That’s the trick, it’s always early cancellation, there is no allowed time to stop sending them money.
I’ve been on the verge of cancelling my subscription for multiple times now. But everytime I try an alternative it’s missing something (for instance capture one mobile does not do masks/layers…), and so I keep shipping shitloads of money to a company which has dickass privacy rules and extorts you out of money.
I’m a big fan of Affinity Photo and Illustrator. I switched when Adobe went to the subscription model. It’s very similar, and they have full tutorials on Vimeo for anything that works differently. It’s definitely worth the $20.
As a “prosumer” photographer (I do semi-pro landscape photography mostly, with a little astrophotography as a hobby when the sky is clear enough), I’ve been really happy with Affinity Photo over the Adobe suite. Definitely recommend. I just hope they keep their quality up since being bought out.
Who did they get bought out from?
They were independent as Serif, but Canva bought them earlier this year: https://en.wikipedia.org/wiki/Serif_Europe
I switched to the Affinity suite today after almost 20 years of using Adobe products. After the trial I realized that I actually enjoyed the layout of the tools and the familiarity between photoshop and illustrator. Their InDesign alternative (Publisher 2) is pretty nice too. It really helps that they’re giving 50% off right now. (Smart marketing btw)
Only thing I’m struggling with finding a replacement for is after effects. I already made the switch to DaVinci for video so motion graphics is the only hole left to fill and then I’m free from Adobe.
That looks great. It’s mostly a Photoshop replacement right? I’m also looking for something to replace Lightroom, with the same amount of functions on desktop as on iPad. Any recommendations?
I think Affinity Photo is their lightroom replacement: https://affinity.serif.com/en-us/photo/
Edit: I don’t think there’s a mobile version
With mobile I also meant iPad so they’re good on that. To me “Photo” has a lot of Photoshop abilities (drawing, pencils, etc.) while it lacks, or seems to lack, some Lightroom functions (categorizing, overview of photos, ratings, etc.). But maybe I haven’t looked at it good enough. It’s certainly a good option to replace photoshop for me, because I don’t use most functions of photoshop.
It works great on iPad, but it doesn’t store and organize.
https://apps.apple.com/us/app/affinity-photo-2-for-ipad/id1616823773
I’ve heard darktable is good. Haven’t used it myself
It doesn’t help Adobe has software patents for their products, so anyone who makes a similar program has to either live in a country that doesn’t recognize the “right” to claim you invented math, or be risk being sued.
That’s why I’m a pirate matey
Depending on what you’re doing, Krita is worth a look. I gave it a go for cropping and lightly editing some photos recently, and then tried their version of the clone stamp tool. It’s hidden under the brushes presets, but worked better than the Photoshop tool 👍
Just know that Canva bought Affinity.
Isn‘t there the possibility to use multiple Apps to mimic what Adobe does?
Time to pay for cracks
Nestle and Adobe, on my special list.
HP
Nah, they are kids in sandbox compared to Apple
I remember when Adobe was a cool company that built art tools. Now it seems like the art tools are an afterthought, tacked onto a money-siphoning scheme.
Did they ever? They bought PageMaker in 1994 and Photoshop in 1995. They bought Macromedia in 2006, GoLive, Live motion, Typekit, Behance… Is there anything they’ve ever bought they haven’t slowly ruined with financialisation or just outright shuttering what would have been competition?
That’s a good point. I gotta be honest, I’d forgotten that Adobe bought Photoshop.
Yeah they’re kind of the ultimate monopolization machine
Over the barrel, please.
