Related article from CTV:

‘Perfect storm’ causing constant delays at Air Canada, despite windfall profits: CEO

A “perfect storm” of problems lies behind Air Canada’s wave of flight delays over the summer, its CEO said, even as the country’s largest airline roars back to profitability – with no sign of slowing down.

Despite more staff and revamped technology, Air Canada’s operations in June and July failed to meet “expected levels,” Michael Rousseau told analysts on a conference call Friday.