• veroxii@aussie.zone
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    20 hours ago

    So what was the outcome? Did they let you stay in the seat? Or if not did you get a refund for the seat?

    • lime!@feddit.nu
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      18 hours ago

      they said “i guess you can sit there, until someone who reserved the seat comes along”

      which was weird because i reserved the seat for the whole trip

    • albert180@discuss.tchncs.de
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      19 hours ago

      Why should they? They reserved him a seat in first class. It’s not their fault that he didn’t have a first class ticket.

      You can always buy a first class ticket or pay a surcharge for upgrading your ticket to first class

      • lime!@feddit.nu
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        18 hours ago

        they didn’t know what to do, but by their own admission they couldn’t really stop me from sitting in the seat i had reserved. they were just really annoyed about it.

        • albert180@discuss.tchncs.de
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          17 hours ago

          Yeah that’s the part I don’t believe. I have seen people getting fined or charged the upgrade for this many times. Maybe they were nice to you because you were a tourist. But they could definitely have made you pay, or call the police to remove you from your seat and get your personal information

          • lime!@feddit.nu
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            17 hours ago

            but… why? i reserved the seat. there were no seats available in the rest of the train. would they rather i sat on the floor?

            there was an older woman who tried to sleep next to the door in an adjoining car. she had to move every time the train stopped. that seems insane to me.

            • albert180@discuss.tchncs.de
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              17 hours ago

              You reserved the seat, but didn’t have a valid ticket for first class. So yes, either stand,sit on the floor until another seat becomes available, have a meal in the dining car, or take another train if you have a flexible ticket. (You don’t need a reservation to board the train, and some people travel on season tickets or flexible fares where you can choose freely any train).

              If you want to be guaranteed a seat buy a reservation in your class

              You can pay a surcharge to upgrade your ticket. But the seat reservation just reserves a seat, not the right to travel in that class or on that train without a valid ticket. It’s not linked to a ticket or a name

              Most people also prefer to sit on the floor or stand than to not travel on that service and be forced to wait an hour or two

              In other countries like France, Italy or Spain it’s like Airplanes on their long-distance services, everyone with a ticket is assigned a seat. And the reservation is linked to the ticket. But in central Europe we fortunately don’t do it this way (with the exception of Poland and Sweden).

              (In France and Spain they do this even on some regional services, but their national operators forget sometimes that they are Railways and not Airlines)

              • lime!@feddit.nu
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                17 hours ago

                i want to add that this was a long-haul night train (münchen to hamburg), so no dining car, few stops, and a travel time of about 9 hours. in that circumstance, selling more tickets than there exists seating seems negligent. the bathrooms were all closed, there were no sleeping cars, there was a police inspection at four in the morning, people were propped up against every wall in the train trying to sleep in peace… it is without exception the worst experience i’ve ever had on a train, and i was once stuck in jörn for four hours in a train car without electricity in -30 weather. i don’t understand how the separate reservation system is better in any way.

                this is what i meant about the rules thing: it is expected that you know how it works, nobody will tell you, and if you do it wrong you will be yelled at and/or fined. i would much rather that the site told me “hey, you need a first-class ticket for a seat reservation in first class”.

                • albert180@discuss.tchncs.de
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                  16 hours ago

                  You know there is a Long Haul Night train between Munich and Hamburg with real Beds, Showers and complimentary breakfast. Or sleeping Pods if you’re on a budget.

                  Check it out the next time. Nightjet.com

                  It’s operated by the Austrian state railways

                  Otherwise the separate reservation system makes international train ticketing easier and allows for greater flexibility.

                  “hey, you need a first-class ticket for a seat reservation in first class”.

                  That’s just common knowledge in most of European Countries. I can understand that this might confuse visitors who are used to air travel

                  • FooBarrington@lemmy.world
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                    11 hours ago

                    Can you honestly justify seats in the first class being left empty, while people in the second class have nowhere to sit? There’s so many ways to improve the situation here without anyone actually being hurt. Can’t we all take a step back and see how crazy this actually this?

            • FooBarrington@lemmy.world
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              14 hours ago

              It’s pure bullshit. We’ve told ourselves “things must be this way for efficiency”, yet we’ve merely commoditized casual cruelty.